From the missed call to the booked job
Do the work you love. We'll catch everything you can't get to.
Missed calls texted back, past customers re-booked, reviews handled — landing as real booked jobs in the system you already use.
You can't be two places at once. Right now that's costing you.
- Miss a handful of calls a week and that's easily a thousand dollars walking to whoever picked up — about 85% of people who hit your voicemail never call back.
- The customers you already wowed forget your name within a year and call a competitor — even though they were yours to keep.
- Every review you didn't get around to asking for is a customer who picks the shop with more stars than you.
Everything you can't get to, handled.
Answer every call — even the ones you miss
The second you can't pick up, the caller gets a real text back: "Sorry we missed you — what do you need?" Not a robot answering the phone. Nobody replies to those. People reply to a text. The job stays yours instead of going to the next name on the list.
Wake up the customers you already earned
They're sitting in your spreadsheet or your Jobber. You should call them — but who has the time? We warm them up first by text and email, so the ones who are ready raise their hand. Then you spend your time only on the customers who actually want to book.
Get more 5-star reviews — and stop the bad ones cold
Reviews are how you keep winning. After a good job your customer gets a one-tap ask, so you never leave a five-star on the table. And if someone's unhappy, we catch it privately — before it ever lands in public.
Bring back the work that repeats
The tune-up they need in six months. The service that comes due every year. We nudge them at the right moment, so repeat work shows up on your calendar without a contract — and without you chasing it.
Need something custom? We build it.
We've built booking apps where customers pick their passengers and bags and the next driver gets pinged to accept the ride — round-robin, automatic. We write blogs that pull homeowners in. If it gets you more booked work, we'll build it. (Social media isn't our thing right now — we'll always tell you straight what we do and don't do.)
We're picky about who we work with — in a good way.
We're not for the owner who hates dealing with people and wants a machine to run the whole thing. We're for you: the one who loves your customers and takes pride in the work — you just can't do it with your hand in a furnace or your name on a contract. Your cousin isn't answering the phone. A front desk is a payroll you don't want yet. So what do you do? You put your business on autopilot. You handle everything you can — and the moment you can't get to something, that's where we come in.
- Pay-when-it-works — you don't pay until it covers itself (about 60 days)
- Everything shows up as real booked jobs in the system you already use — not impressions
- Built and run by a working business analyst, not a template reseller
- We do 100% of the setup, and your customers and data stay yours
Getting started is the easy part.
- 1
We build your free site and switch on call recovery
A fast website that gets you found on Google — free — and an instant text back on every call you can't grab.
- 2
We bring your past customers back to life
We pull your list for you — most owners can't export it themselves — then warm them up so the ready ones come back first.
- 3
The work lands where you already work
Recovered calls, re-booked customers, new reviews, repeat jobs — all in the tools you already use. Point at a job and say, "that one came from the system."
Why the work you're already earning is leaking — and how we plug it
The demand is already yours. You're just losing it to a gap in your day.
Most local service businesses miss somewhere between a fifth and a third of their inbound calls — and solo operators miss far more, because you're on the job, not by the phone. Of the people who reach voicemail, about 85% never call back. That's not a problem you fix by buying more leads; it's a capture problem. On top of that, roughly 43% of a typical customer list has gone quiet — 18+ months with no booking — even though re-booking a past customer converts at 60–70%, versus 5–20% for a cold lead. And since the Google Map Pack drives over half of local-service search traffic, being easy to find and instant to answer is where booked jobs actually come from. AlignCompass plugs every leak: missed-call text-back so no caller slips away, reactivation so your own list goes back to work, and review and repeat-work automations that keep the flywheel turning — all measured in real booked jobs, not impressions.
The two questions every owner asks
"I already stay busy enough — why do I need this?"
Because busy and full aren't the same. You're still missing calls while you work, still letting past customers go cold, still leaving reviews unasked. This isn't more leads — it's keeping the business you already earn, and you see it as booked jobs, not a vague promise.
"Is this just another recurring fee?"
Only if it makes you money. The website's free, and you don't pay for the engine until it books enough to cover itself — about 60 days. If it doesn't pay for itself, you don't pay.
Simple pricing. You don't pay until it works.
$297/mo + a one-time setup of about $500–800
- Free SEO website + Google Business Profile — yours to keep
- Missed-call text-back + appointment reminders
- Past-customer reactivation campaigns
- Automated 5-star review asks (and bad-review interception)
- Repeat-work reminders for tune-ups and recurring service
- Booked-job attribution in your own system
- We do all the setup — including pulling your customer list for you
- Pay-when-it-works guarantee (~60 days)
- Founding clients pay near cost for the first few slots in exchange for a testimonial
Want to see what you're leaving on the table?
Book a free 15-minute call, or get a free missed-revenue audit that shows — in your own numbers — what unanswered calls and a cold customer list are costing you.
- aligncompass@gmail.com
- By appointment — book a call below